Taking Documentation to the Web – Avoid the Chaos

Most product documentation websites are barely usable. Why is that?For most people, moving from paper-based documentation to technical content on the web is nothing but generating HTML pages that will turn into a website.

But this simplistic view overlooks the difficulties stemming from the specificities of technical documentation. Ignore these and your portal will provide the most dreadful user experience.

In this session, Fabrice Lacroix, founder of Fluid Topics and Web pioneer, will uncover the intricacies of taking technical documentation to the web, and the cultural and technological clashes it represents.

He’ll provide key insights for successfully achieving your content digital transformation by elaborating on the different options you need to consider depending on your strategic goals, your corpus of content, and your audience.

About the Presenter

Fabrice Lacroix is a serial entrepreneur and a web pioneer. He has been working for 25 years on the development of innovative solutions around search technology, content enrichment and AI. He is the founder of Fluid Topics, the leading Content Delivery Platform that reinvents how users search, read and interact with technical documentation.