Tuesday, February 9, 2021
| Session Time | Professional | Networking Track | Tool Track |
| 10:30 | Opening Session | ||
| 11:00 – 11:45 | Cracking the Code of Visual Content (Anton Bollen, TechSmith) | ||
| 13:00 – 13:45 | Does Your Content Suffer from Lockdown Lethargy? (Leah Guren, COW TC) | Let’s Get Technical (Ben Mansheim) | SingleFeeder (Tool Presentation) |
| 14:00 – 14:45 | Technical Content and Artificial Intelligence: the Road Ahead (Ravi Kumar Adapa, Oracle) | Mentoring Room Laura Novich | |
| 15:00 – 15:45 | Soft Skills that Define a Successful Tech Writer (Rochelle Fisher, SentinelOne) | ||
| 16:00 – 16:45 | Only Connect: How the evolving digital landscape is transforming technical communication (Ríona MacNamara, Google) | Flare (Tool Presentation) |
Wednesday, February 10, 2021
| Session Time | Professional | Career Advancement | Tool Track |
| 11:00 – 11:45 | An Open Source Toolchain for Documentation (Steve Goodman, Red Hat ) | Dealing with Communication Obstacles and How to Get Heard (Helen Gottstein, Loud and Clear Training) | |
| 13:00 – 13:45 | Let’s fix it! Rules of thumb for UX usability and writing (Hadas Khen) | Unconference Session: Yoni Palmer | |
| 14:00 – 14:45 | Non-Writers Writing – Tips for Managing Developer-driven Documentation (Paula R. Stern, WritePoint) | Mentoring Room: Rochelle Fisher (Documentation leaders/managers) | Creating Simplified User Interface (SUI) Graphics (Anton Bollen, Techsmith) |
| 15:00 – 15:45 | Documentation Communities: Sound Strategy or Documentarian’s Gambit? (Laura Novich, ScyllaDB) | Speed Networking | |
| 16:00 – 16:45 | The Evolution of Smarter Content (Bill Swallow, Scriptorium Publishing) | Mentoring Room: Miriam Lottner (Pivoting your skills) | |
| 17:00 – 17:45 | Developing a content strategy for partners to help your business scale (Akash Dubey, iManage) | Mike Hamilton (holding for topic) |
Thursday, February 11, 2021
| Session Time | Professional | Trends | Tool Track |
| 11:00 – 11:45 | Holding for Edwin Skau | Creating Consistent Videos Faster (Anton Bollen, Techsmith) | |
| 13:00 – 13:45 | Documenting a Product when You’re Not Sure Who Your User Is: A Wix Case Study (Jeff Aftel, WIX) | DITA 2.0 (details coming soon) | |
| 14:00 – 14:45 | Zen and the Art of Storytelling (Jeff Klein, Tufin) | ||
| 15:00 – 15:45 | Marketing, Technical Communication, Trust, and Truth: (Ray Gallon, The Transformation Society) | ||
| 16:00 – 16:45 | The Dynamics of Cognition, Usability and Design (Kirk St.Amant) |