ROI – Are technical writers an endangered species?

We work in a growing field with job descriptions that aren’t always clear, skill sets that are sometimes underutilized, and in organizations where other roles increasingly take on writing tasks. In this session let’s consider what we bring to the game, the value we add, and our challenges going forward.

From a professional perspective we’ll look at what defines us as technical communicators, our professional scope, and our tool-dependencies. In the workplace, we’ll consider our unique position, who we represent, how we break down documentation silos, and how we influence and lead, often without authority. As we craft content experiences, let’s think about our challenges. Remaining relevant, measuring our success and ROI, and shifting from frontal static content to more interactive and immersive experiences.

Presented by: Rayne Wiselman, Microsoft